Privacy Policy

Effective October  27, 2025

This Privacy Policy describes how Symmatrics, Inc. (“Symmatrics”, “we”, “our”, or “us”) collects, uses, shares, and protects personal information in connection with our website (the “Website”).

Please note that this Privacy Policy does not apply to non-Symmatrics websites or services that state that they are offered under a different privacy policy. Please review the privacy policies on those websites and applications directly to understand their privacy practices.

For questions about our privacy practices, please contact us at [email].

1. THE INFORMATION WE COLLECT

Depending on the nature of your interaction with Symmatrics, we may collect personal information as follows:

• Directly from you, when you provide information to us or interact with us:
• Contact information, including your name, telephone number, email address, mailing address, and any other information you choose to include when you communicate with us.  
• Survey information in response to questions we may send you, including for feedback and research purposes.
• Any additional information you choose to provide, including questions, suggestions, and feedback.
• Automatically from you, device information and online user activity when you visit our Website, as described in the next section.

2. COOKIES AND INFORMATION COLLECTED BY AUTOMATED MEANS

Certain information is automatically collected from you when you interact with our Website. This information includes:

• Usage details about your interaction with our Website, such as the date, time, and length of visits, specific pages or content accessed during the visits, search terms, frequency of the visits, and referring website address.  
• Device information about the device you use to access our Website, such as IP address, device type, unique device identifier, operating system, browser type, and mobile network information.
• Location information where you choose to provide our Website with access to information about your device’s location.

Much of this information is collected through cookies and other tracking technologies, which may be operated by our partners who assist us in providing the Website, understanding usage of the Website, and security and fraud prevention.

You can modify your browser setting to disable or reject cookies across the internet; but if you do so, some features of our Website may not function properly or be available. Please note that you will need to set preferences on each device you use to visit our Website. Because definitions and rules for “Do Not Track” have not yet been established, we do not respond to “Do Not Track” signals.

You may also opt-out of some third-party cookies by visiting their opt-out pages. These are examples of our cookie providers, but the list is not exhaustive. We are not responsible for the effectiveness of these opt-out mechanisms:

We use Google Analytics to collect Website usage details. You can consult the Google Analytics Privacy Policy for more information, and opt out of collection of your data by using the Google Analytics Opt-out Browser Add-on.

3. HOW WE USE YOUR INFORMATION

We use the personal information we collect from you to:

• Provide our Website to you; manage, maintain, and operate the Website; diagnose or fix technology problems; monitor the performance of the Website; and understand Website usage.
• Respond to your requests and questions; communicate with you; provide troubleshooting and other support; and provide important notices.
• Improve the Website; grow our business; better understand our consumer base; administer surveys for market research; and develop new services.  
• Design and administer marketing campaigns and evaluate the effectiveness of these campaigns. If at any time you no longer wish to receive marketing communications from us, you can click the unsubscribe link at the bottom of the email.
• Comply with legal requirements; defend against legal claims or other demands; respond to subpoena, court order, or other legal process or request; protect the rights of Symmatrics, you, or others; and detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal.  

We may use and share information in an aggregated or de-identified manner data at our discretion, including for research, analysis, modeling, marketing, and improvement of our Website.

4. HOW WE SHARE YOUR INFORMATION

We may share the information we collect in the following instances:

• With service providers that we believe need the information to perform a technology, business, or other professional function for us such as IT services, accounting, auditing, and tax services.  
• With entities in our corporate family, for purposes consistent with this Privacy Policy, to carry out our business activities, and to the extent permitted by law.
• When a corporate event occurs, we reserve the right to transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Privacy Policy.
• For legal purposes; where necessary to comply with the law; in response to court orders, law enforcement or legal process, including for national security purposes; to establish, protect, or exercise our legal rights; as required to enforce our terms of use or other contracts; to defend against legal claims or demands; or to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person.

5. HOW WE PROTECT AND STORE YOUR INFORMATION

We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Website. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf. If you use our Website outside of the United States, you understand that we may collect, process, and store your personal information in the United States and other countries.

6. UPDATES TO THIS PRIVACY POLICY

We may make changes to this Privacy Policy from time to time. The date at the top of this Privacy Policy indicates when this Privacy Policy was last revised. If we make material changes to this Privacy Policy, we will notify you through written, electronic, or other means.

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Effective October  27, 2025

This Privacy Policy describes how Symmatrics, Inc. (“Symmatrics”, “we”, “our”, or “us”) collects, uses, shares, and protects personal information in connection with our website (the “Website”).

Please note that this Privacy Policy does not apply to non-Symmatrics websites or services that state that they are offered under a different privacy policy. Please review the privacy policies on those websites and applications directly to understand their privacy practices.

For questions about our privacy practices, please contact us at support@symmatrics.com.

1. THE INFORMATION WE COLLECT

Depending on the nature of your interaction with Symmatrics, we may collect personal information as follows:

• Directly from you, when you provide information to us or interact with us:
• Contact information, including your name, telephone number, email address, mailing address, and any other information you choose to include when you communicate with us.  
• Survey information in response to questions we may send you, including for feedback and research purposes.
• Any additional information you choose to provide, including questions, suggestions, and feedback.
• Automatically from you, device information and online user activity when you visit our Website, as described in the next section.

2. COOKIES AND INFORMATION COLLECTED BY AUTOMATED MEANS

Certain information is automatically collected from you when you interact with our Website. This information includes:

• Usage details about your interaction with our Website, such as the date, time, and length of visits, specific pages or content accessed during the visits, search terms, frequency of the visits, and referring website address.  
• Device information about the device you use to access our Website, such as IP address, device type, unique device identifier, operating system, browser type, and mobile network information.
• Location information where you choose to provide our Website with access to information about your device’s location.

Much of this information is collected through cookies and other tracking technologies, which may be operated by our partners who assist us in providing the Website, understanding usage of the Website, and security and fraud prevention.

You can modify your browser setting to disable or reject cookies across the internet; but if you do so, some features of our Website may not function properly or be available. Please note that you will need to set preferences on each device you use to visit our Website. Because definitions and rules for “Do Not Track” have not yet been established, we do not respond to “Do Not Track” signals.

You may also opt-out of some third-party cookies by visiting their opt-out pages. These are examples of our cookie providers, but the list is not exhaustive. We are not responsible for the effectiveness of these opt-out mechanisms:

We use Google Analytics to collect Website usage details. You can consult the Google Analytics Privacy Policy for more information, and opt out of collection of your data by using the Google Analytics Opt-out Browser Add-on.

3. HOW WE USE YOUR INFORMATION

We use the personal information we collect from you to:

• Provide our Website to you; manage, maintain, and operate the Website; diagnose or fix technology problems; monitor the performance of the Website; and understand Website usage.
• Respond to your requests and questions; communicate with you; provide troubleshooting and other support; and provide important notices.
• Improve the Website; grow our business; better understand our consumer base; administer surveys for market research; and develop new services.  
• Design and administer marketing campaigns and evaluate the effectiveness of these campaigns. If at any time you no longer wish to receive marketing communications from us, you can click the unsubscribe link at the bottom of the email.
• Comply with legal requirements; defend against legal claims or other demands; respond to subpoena, court order, or other legal process or request; protect the rights of Symmatrics, you, or others; and detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal.  

We may use and share information in an aggregated or de-identified manner data at our discretion, including for research, analysis, modeling, marketing, and improvement of our Website.

4. HOW WE SHARE YOUR INFORMATION

We may share the information we collect in the following instances:

• With service providers that we believe need the information to perform a technology, business, or other professional function for us such as IT services, accounting, auditing, and tax services.  
• With entities in our corporate family, for purposes consistent with this Privacy Policy, to carry out our business activities, and to the extent permitted by law.
• When a corporate event occurs, we reserve the right to transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Privacy Policy.
• For legal purposes; where necessary to comply with the law; in response to court orders, law enforcement or legal process, including for national security purposes; to establish, protect, or exercise our legal rights; as required to enforce our terms of use or other contracts; to defend against legal claims or demands; or to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person.

5. HOW WE PROTECT AND STORE YOUR INFORMATION

We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Website. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf. If you use our Website outside of the United States, you understand that we may collect, process, and store your personal information in the United States and other countries.

6. UPDATES TO THIS PRIVACY POLICY

We may make changes to this Privacy Policy from time to time. The date at the top of this Privacy Policy indicates when this Privacy Policy was last revised. If we make material changes to this Privacy Policy, we will notify you through written, electronic, or other means.

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